0 thefts
recorded in the Lausanne pilot over more than four months
Put an end to parcel theft in your buildings
Less to manage.More visibility.Reassured tenants.
ParcelWatch centralises reports and keeps tenants informed. Your team gains visibility, handles fewer requests and gives residents better support and reassurance—without extra workload. Your only task is to send us the address.
- Live pilot in Lausanne
- Data hosted in Europe
- Built around Swiss FADP
- CHF 0 for residents
24 h
from receiving the address to going live, letters included
0 emails
no theft complaints left to process—just a clear dashboard
1 case file
per building, bringing incidents, evidence and signatories together
01. The management challenge
Incidents weigh on your team.
A call, an email, a photo: nothing is connected. Your team replies case by case, without knowing whether several tenants face the same issue. Workload rises, visibility falls and the frustration lands back on property management.
Without ParcelWatch · your team absorbs everything
- Every tenant contacts property management through a different channel.
- The team replies case by case, with no shared history.
- There is no way to see which buildings concentrate incidents.
- Without clear updates, tenants follow up and lose confidence.
With ParcelWatch · you keep the visibility
- All reports are grouped automatically by building.
- You see a clear dashboard without collecting or sorting evidence.
- Tenants follow progress without multiplying requests.
- Less admin for your team and more transparency for your clients.
Safety · satisfaction · retention
Feeling safe also shapes the decision to stay.
For property managers, visible action does more than address one incident. It shows tenants that their living environment is monitored, understood and taken seriously.
40%
of residents dissatisfied with neighbourhood safety consider moving.
ONPV · France, sensitive urban areas · 2012 panel
≈ 1 in 3
people who moved put safety at the top of their criteria for a new place to live.
CBRE · United Kingdom · 2,500 people · 2024
98%
consider safety important to neighbourhood quality of life; parcel theft appears among complaints.
Canton of Geneva · La Chapelle, Lancy · 2025
02. Benefits
Less admin, more visibility.
ParcelWatch turns a scattered issue into a simple service to run. Every property-management stakeholder gets concrete value without creating a new workflow.
Benefit 01
Leadership
A concise building-by-building view to spot exposed addresses, follow trends and decide where to act.
Gain · portfolio visibility
Benefit 02
Property managers
No attachment sorting, no manual consolidation and far fewer requests to handle one at a time.
Gain · lower operational workload
Benefit 03
Tenant service
Shared tracking helps residents prevent new incidents and feel heard without calling on your team.
Gain · fewer follow-ups
Benefit 04
Property owners
A concrete, documented response that can be deployed quickly strengthens your mandate without increasing management fees.
Gain · differentiated service
03. Setup
Live in under 24 hours.
01
You choose the building
Send us the address and caretaker’s contact details. No migration, integration or IT project is required.
02
We activate it within 24 hours
Named letters, individual QR codes and the lobby poster are prepared and sent. Everything is included.
03
Tenants report in 2 minutes
They add the information and evidence themselves, then follow progress without contacting your team.
04
You keep a clear overview
The dashboard groups incidents, status and useful documents by building. You step in only if you choose to.
04. Lausanne pilot
First results from Lausanne.
Property management does not need to run the system day to day for it to work.
Pilot insight · 28 apartments
Six incidents had been documented before launch. No new theft was recorded during the first four months. The result is a very encouraging pilot signal.
- Format
- 1 pilot building
- Apartments
- 28
- Go-live
- Under 24 hours
- Manager action
- Send the address
- Daily follow-up
- None required
- Data
- Europe · FADP ready
- Status
- Pilot live
05. Offer
Test it in one building.
The subscription is calculated per building based on its size and deployment volume. The 15-minute demo ends with a clear estimate, with no commitment across your whole portfolio.
A budget per building
No resident fee and no hidden charge per report. You know exactly what is covered at every address.
No portfolio-wide commitment
Start with one priority address, measure usage, then freely decide whether to expand or stop.
In your brand
The platform can use your organisation’s identity and domain for a consistent tenant experience.
Included for every building
- Dedicated space, live in under 24 hours
- Access letters with individual QR codes, delivery included
- Ready-to-use deterrence poster for the lobby
- Structured history of incidents and documents
- Building dashboard and exports for property owners
- Support in French, English and German
06. Questions
Frequently asked questions.
Q.01
How much work does this add for our team?
You provide the address and caretaker’s contact. We prepare the space, letters and poster; tenants document incidents themselves. No daily follow-up is required.
Q.02
Does it need to integrate with our property software?
No. ParcelWatch works as a standalone web space available in any browser. You can launch one building without a data migration or IT project.
Q.03
What exactly does property management see?
A dashboard for each building with incident volume, status, collected documents and useful exports. Access rights remain separated by role.
Q.04
How is the data protected?
Data is limited to what is necessary, hosted in Europe and available according to defined roles. The service is designed around Swiss FADP principles.
Q.05
Can we start small and stop freely?
Yes. Start with one address and expand only if the value is proven. Your data remains exportable and there is no portfolio lock-in.
Reply within 1 business day
Property-manager demo · 15 min · no commitment
See what ParcelWatch removes from your working day.
Choose one building from your portfolio. In 15 minutes, we show you the rollout, dashboard and exact budget; then you decide whether a pilot is worth launching.
For property managers · real-estate administrators · managing agents